At Everything Fiesta, we want you to be happy with your furniture. If something isn’t right, we’ll make the return process as easy and clear as possible.
Key Return Information
- Return Window: 30 days from the delivery date
- Restocking Fee: None ($0.00)
- Return Method: By mail
- Return Shipping (Defective or Damaged Items): Free (we provide a prepaid return label)
- Return Shipping (Change of Mind): Paid by the customer
- Refund Processing Time: Within 10 business days after your return is approved
How to Start a Return Please email contact@everythingfiesta.us with the following details:
- Your full name and order number
- The item you want to return
- The reason for the return (for example damage, wrong item, defect, or change of mind)
Important: We cannot accept returns that were sent without prior approval. Once your request is approved, we will send you the return address and step-by-step instructions.
Return Eligibility To qualify for a return, your item must meet these conditions:
- It must be unused and in the same condition as when it was delivered.
- It must include the original packaging, tags, manuals, and any accessories that came with it.
Return Shipping We want to be clear about who pays for return shipping.
Defective or Damaged Items If your item arrives damaged or with a manufacturing defect, Everything Fiesta will pay for return shipping by providing a prepaid label.
Change of Mind or Wrong Order If you are returning an item because you changed your mind or ordered the wrong product, the return shipping cost is yours. Original shipping fees, if any, are not refundable.
Damages & Issues Please inspect your order as soon as it arrives.
Damage During Shipping If your package arrives damaged in transit, contact us as soon as possible so we can help and, if needed, start a shipping claim.
Wrong or Defective Items If you receive the wrong item or find a defect, tell us within the 30-day return window so we can resolve it quickly.
Refunds After we receive and inspect your returned item, we will email you to let you know whether your refund is approved.
Approved Returns Approved refunds are issued to the same payment method used for the original purchase.
Processing Time Please allow up to 10 business days for the refund to be processed after approval. Depending on your bank or card provider, it may take additional time to appear in your account.
Exchanges If you would like a different item, we recommend returning the original first. Once your return is approved, you can place a new order for the item you want.
Contact Us If you have questions about this Returns and Refund Policy, please reach out.
Email: contact@everythingfiesta.us Phone: +1 304-765-5383 Address: 52 Skidmore Ln, Sutton, WV 26601, United States Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
For more information, visit our Shipping Policy, Privacy Policy, Terms of Service, FAQs, and Contact Us pages.
